Mainland China Cities, Hong Kong SAR and Macao SAR of China:
Free cancellation within 20 minutes after booking;
Free cancellation up to 4 hours before the scheduled ride time;
Full cancellation fee applies if cancelled less than 4 hours before the scheduled ride time.

Other Cities:
Free cancellation within 20 minutes after booking;
Free cancellation up to 24 hours before the scheduled ride time;
Full cancellation fee applies if cancelled less than 24 hours before the scheduled ride time.